Airtopia
Every ROLLER venue was doing this by hand. Now none of them have to.
Airtopia operates indoor entertainment venues across the US, including trampoline parks, family play centres, and similar destinations. They run ROLLER for venue operations and GoHighLevel for customer marketing. The two had never been connected.
Every booking, membership, and waiver now syncs to GoHighLevel the moment it happens in ROLLER. No staff involvement. No delay.
Two platforms. Same venues. No connection.
ROLLER and GoHighLevel serve the same venue operators but have no native integration. Every week, staff were exporting customer records, cleaning them up, and importing them by hand. Real-time automation was out of reach entirely. A membership purchase could not trigger a welcome sequence the same day it happened.
Customer identity arrives incomplete
ROLLER sends email in a separate waiver event, not the initial customer record. Without correlation logic, building a complete CRM contact from webhooks alone was not possible.
Bookings had no classification
A single booking event could be a membership, a party, or general admission. GoHighLevel had no way to distinguish them and could not apply the right automation per type.
Children created broken contacts
Minors attending venues receive ROLLER customer IDs but have no email. Without detection logic, every child record failed silently or created a stub contact in GoHighLevel.
No path to multi-venue scale
Even a working one-off fix would require re-engineering per location. There was no reusable, configurable solution that could onboard venues without developer involvement each time.
Built to solve the problem completely, not partially.
Every ROLLER webhook is intercepted, validated, enriched where needed, and synced to GoHighLevel as a complete contact profile.
Real-time sync with no waiting
The webhook returns immediately to ROLLER. A background processor handles GoHighLevel asynchronously. Field mappings live in a database and update via the admin panel instantly, no deployment needed.
Contacts that complete themselves
Records without an email are parked and completed automatically when the waiver arrives. Children are identified from waiver data and linked to the adult record rather than creating broken standalone contacts.
Every booking type handled correctly
Memberships, parties, and admissions classified using a configurable product catalog. GHL receives the right tags, custom fields, and booking note per type. New venues go live via the admin panel with no engineering work.
What is now possible that was not before.
All 14 core features complete and in final pre-production validation. These are the operational outcomes from the moment it goes live.
Membership welcome sequences fire the same day someone joins
New members get the right first message within minutes of purchase, not the next day after a manual import.
Party follow-ups start the moment a booking is confirmed
GoHighLevel starts the sequence automatically the moment ROLLER confirms the booking. No one has to trigger it.
Several hours returned to staff at every connected location
Manual exports, spreadsheet cleanup, and GoHighLevel imports are eliminated entirely. Every week, across every venue.
New venues go live in a day with no developer involvement
OAuth connection, webhook registration, field mapping in the admin panel. That is the entire onboarding process.
Already planned. Already architected.
The foundation built for Airtopia opens two significant opportunities that require no re-engineering to pursue.
